Hotel Britannia Excelsior, Cadenabbia

The hotel offers large and very comfortable rooms with luxury fabrics alongside antique furniture. The service is friendly, albeit overwhelmed at times, and the location provides a beautiful view of the lake, close to convenient ferry access. The dining experience is lacking, but the facilities are satisfactory.

The hotel had a spacious room with a Juliet balcony but was inconveniently located near the kitchen and restaurant hall, leading to unpleasant smells and dark walks. The bathroom was spacious and the room itself quite large.

I had a wonderful stay at the hotel. The rooms were elegantly furnished and had a good-sized balcony with a terrific view of the lake, making it a truly enchanting experience. The service was top-notch, with staff that were a pleasure to spend time with and often demonstrated a great sense of humor. The location couldn't have been better, overlooking the lake and providing easy access to nearby towns. However, the dining experience left much to be desired, with inconsistent quality in the breakfast offerings.

I had a pleasant stay at the hotel. The room was clean and tidy, and the meals offered were satisfactory. The hotel's location by the magnificent Lake Como was a definite highlight, although the service had some minor issues.

The hotel had some positives like comfortable beds and a good shower, but the rooms were fairly basic and had a slow elevator near the kitchen area, making the surroundings less ideal. The service was excellent with friendly and hospitable staff. The location was a mixed bag with exceptional views but also instances of unhygienic conditions. The dining experience, while generally good value for money, had its chaotic moments.

The hotel had a convenient location near the water taxi and ferry port, surrounded by bars and restaurants. The rooms were initially dirty and accessible through a slow elevator near the kitchen, despite the traffic noise. The service was a mix of unfriendly and kind staff. The dining experience offered good value for money but was sometimes rough. The facilities were a bit basic, and the dining room appeared less hectic at the sister hotel. The price was acceptable, but some aspects like the undercooked pasta were noticeable.

I had a mixed experience at this hotel. The rooms were clean, and the size was decent with a small balcony, but it seemed like they hadn't been occupied for a while. The service was very rude, especially the staff member at check-in. The location was convenient for accessing the ferry to Bellagio and Varena, but it needs an overhaul. The dining options were very limited, and some dishes were not up to standard. The facilities were lacking in some aspects.

The hotel had majestic rooms, but the location needs attention. The dining experience was disappointing with low-quality food straight out of tins. The service was a mix of attentive concern and unhelpfulness.

The hotel is situated in a lovely location, offering beautiful views and easy access to various attractions. The rooms are lacking some essentials like free bottled water and comprehensive area information, but the service, particularly from Jeanette and her team at reception, is welcoming and accommodating. The dining experience may not meet everyone's tastes, with varying quality of food, but the overall value for money is decent.

My stay at the hotel had its ups and downs. The rooms were clean and spacious, although a bit dated. The service was top-notch with warm and welcoming staff. The location was fantastic, just a stone's throw away from the ferry and buses. The dining experience had its flaws but overall offered good value for money.